Logistical IT Support for COVID-19 Emergency Efforts
A local Medical Examiner’s office and Spruce worked together to use innovative technology to manage their overwhelming logistics during the COVID-19 pandemic.
The COVID-19 pandemic overwhelmed funeral parlors, mortuaries, and morgues. At the most critical time, hospitals resorted to utilizing portable refrigeration units for added storage . This Medical Examiner was challenged to find a solution for managing the deceased respectfully, while dealing with limited resources as staff were dispersed throughout the city. In such devastating circumstances, with thousands of COVID-19 victims presented in a short time, temporary holding of remains was becoming a significant challenge.
Spruce worked with the agency throughout the height of the pandemic to address their logistical needs for remote morgues, which continued to evolve as the situation in the city changed. Spruce contributed to the planning and rollout of enterprise technical solutions to monitor the refrigerated units deployed in various locations. Spruce provided solutions based on enterprise industry standards, including telematic control units enabled with a digital temperature sensor, RFID technology, and a video surveillance system.